Shipping policy

Shipping Policy

At Nexora Shop, we proudly serve customers across the United States, Canada and the United Kingdom. We are committed to providing a smooth, reliable and transparent shopping experience for all customers.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may be extended during holidays, peak seasons or promotional events.

Shipping Time

Estimated delivery times vary by destination and product availability:

• United States: 5–12 business days
• Canada: 7–15 business days
• United Kingdom: 5–12 business days

Please note that delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before payment is completed. Any available free shipping promotions will be clearly indicated on the website.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email address. Customers can use this tracking information to monitor the progress of their shipment.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to customs clearance, weather conditions, carrier issues, public holidays or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information. Nexora Shop is not responsible for delays, failed deliveries or additional costs resulting from incorrect or incomplete shipping details.

Lost or Damaged Packages

If your package is lost, damaged or arrives with missing items, please contact us as soon as possible. We will work with the shipping carrier and supplier to investigate and assist in resolving the issue.

For shipping-related questions or assistance, please contact:

Support Email: support.nexoralive@gmail.com

Website: https://nexorashop.live

We appreciate your trust in Nexora Shop and look forward to serving you.